FAQ
Alameda County Community Food Bank
February 16, 2023
February 16, 2023
Donate FAQs
Our online donation forms accept all major credit cards, PayPal, ApplePay, GooglePay, and eCheck (ACH transfer from your bank). Not all payment options are available for recurring donations.
We also accept many other forms of payment including check, cash, stock, donor-advised funds, IRAs, and cryptocurrency. Please reach out to us at donate@accfb.org or call 510-635-3663 ext. 111 to discuss your preferred donation method.
Did you know there are more ways to have an impact beyond financial donations? Learn more about other ways to give to ACCFB here: www.accfb.org/give/more-ways-to-give
We also accept many other forms of payment including check, cash, stock, donor-advised funds, IRAs, and cryptocurrency. Please reach out to us at donate@accfb.org or call 510-635-3663 ext. 111 to discuss your preferred donation method.
Did you know there are more ways to have an impact beyond financial donations? Learn more about other ways to give to ACCFB here: www.accfb.org/give/more-ways-to-give
All monetary donations are tax-deductible to the extent allowed by law. The Food Bank’s federal tax identification number is 94-2960297.
If you would like to donate by check, please download our printable form and make your gift out to "ACCFB." Then send your form and check to this address:
Alameda County Community Food Bank
Development Department
PO Box 2599
Oakland, CA 94614
Alameda County Community Food Bank
Development Department
PO Box 2599
Oakland, CA 94614
If you check this checkbox, you will be charged the total amount indicated next to the checkbox.
If you give online with an email address, your donation receipt should be emailed to you immediately. If you need for this email to be resent, or if you would like a paper copy of your acknowledgement sent in the mail, please contact our Development Department at donate@accfb.org or (510) 635-3663 ext. 111.
When you make a donation online, there is an option to "Make your gift in honor of someone." Click on the orange text to expand this section. You can choose to send an email notifying someone of the gift or a tribute card in the mail. If you have already made your gift and wish to add a dedication, please contact our Donations department at donate@accfb.org or (510) 635-3663 ext. 111.
In order to see a history of your giving online, please create an account. Once you've logged in, visit your Payments tab. Here you can see all past transactions and download a summary of your gifts in a given calendar year.
If you would like a summary of your donations by mail or other processors, or if anything in your summary seems wrong, please contact our Donations department at donate@accfb.org or (510) 635-3663 ext. 111.
If you would like a summary of your donations by mail or other processors, or if anything in your summary seems wrong, please contact our Donations department at donate@accfb.org or (510) 635-3663 ext. 111.
Yes. For Canadian donations made online with a credit card, the amount entered in the online donation form will be in U.S. dollars.
Recurring Gift FAQs
In order to make changes to your recurring gift, please create an account. Once you've logged in, visit your Payments tab. Here you can see all your current and past recurring plans. You may click on any plan to edit it or see more details.
If you have any trouble editing your recurring gift online or prefer to talk to us on the phone, please call our Donations department at (510) 635-3663 ext. 111.
If you have any trouble editing your recurring gift online or prefer to talk to us on the phone, please call our Donations department at (510) 635-3663 ext. 111.
In order to cancel your recurring gift, you may email donate@accfb.org or call our Development Department at 510-635-3663 ext. 111.
You can also cancel your recurring gift online by following these steps:
1. Log into your account
4. Click on the recurring gift and it should expand to reveal more details about the recurring gift.
5. Click "Pause" or "End Plan"
You can also cancel your recurring gift online by following these steps:
1. Log into your account
4. Click on the recurring gift and it should expand to reveal more details about the recurring gift.
5. Click "Pause" or "End Plan"
Follow these instructions to reactivate a recurring plan that is no longer processing:
1. Log into your account
2. Click on your Recurring Plan you want to re-start and click “Reactivate”
3. In the popup, provide your new payment information
4. Click “Reactivate Plan” button at the bottom of the screen
1. Log into your account
2. Click on your Recurring Plan you want to re-start and click “Reactivate”
3. In the popup, provide your new payment information
4. Click “Reactivate Plan” button at the bottom of the screen
Follow these instructions to change the payment method for your recurring gift:
1. Log into your account
2. Click on the recurring gift and it should expand to reveal more details about the recurring gift.
3. Scroll down to Payment Method section and select "Change"
4. Enter in your new credit card or bank account information and press "Save."
1. Log into your account
2. Click on the recurring gift and it should expand to reveal more details about the recurring gift.
3. Scroll down to Payment Method section and select "Change"
4. Enter in your new credit card or bank account information and press "Save."
Follow these instructions to change the amount, frequency, or date for your recurring gift:
1. Log into your account
2. Click on the Recurring Plan that you want to edit and select "Manage"
3. Click “Modify Plan Settings” to expand the details of your plan. On this page, you should be able to change the amount, date, and/or frequency of your recurring gift.
1. Log into your account
2. Click on the Recurring Plan that you want to edit and select "Manage"
3. Click “Modify Plan Settings” to expand the details of your plan. On this page, you should be able to change the amount, date, and/or frequency of your recurring gift.
