Privacy Policy

Alameda County Community Food Bank (the “Food Bank”) respects the privacy of our constituents. In order to better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected when you visit (the “Website”). This Privacy Policy works in conjunction with the Terms of Use.

Information We Collect and How We Use It
In the course of using the Website, we may collect your email addresses for our listserv, payment information for purchases and donations, and certain personal information when you sign up to be a volunteer, organize a food drive, or download our logos. We may also aggregate non-personal information about how the Website is used.

The Food Bank does not sell names or other personal information about our Website users and subscribers to mass marketers or any other entity. Occasionally, the Food Bank exchanges its mailing list with like-minded organizations. If you do not want your name included in these exchanges, would like to adjust your mail preferences or would like to update your personal data, you can do so by calling us at (510) 635-3663 ext. 311, sending us an email at or by sending us the update via the USPS to the Alameda County Community Food Bank, P.O. Box 2599, Oakland, CA 94614.

We do not share donor information with other organizations. Certain online credit card purchases and donations are processed through Blackbaud, a third party service provider. These transactions are subject to the Blackbaud Privacy Policy. We do not sell or share any of your credit card, payment related, or other personal information.

We reserve the right to use personal information to protect the security or integrity of our Website; to protect against a threat to personal safety or destruction of property; to protect against legal liability; and/or to cooperate with government officials or parties in litigation, or as otherwise required by law. We may also share personal information with our successors and assigns in accordance with law.

Privacy of Children
We are pleased when youth visit our Website to learn more about the Food Bank and the problem of hunger in Alameda County. While our volunteer activities are open to anyone aged 10 or older, we do not knowingly solicit data from children or knowingly seek donations from children under the age of 18.

Links to Other Websites
The Website may provide links to other websites. Please be aware that we are not responsible for the privacy or security practices of other websites (including security, collection of personal information, or use of cookies) or practices of other organizations and individuals.

Anti-Spam Policy and Your Opt-Out Rights
We are committed to permission-based communication and preventing the spread of spam or other forms of unsolicited emails. If you have received an email in error, you may remove your information from our database by requesting to unsubscribe at

Commitment to Data Security
The Food Bank takes precautions to host and maintain a secure website and to safeguard data from unauthorized use. We undertake a range of security practices, including measures to help restrict web access to or inappropriate use of sensitive data.

Your Consent and Questions
By submitting personal information through this Website, you give your consent to our collection, use, and disclosure of such information as described in this Privacy Policy. If you have any questions about our Privacy Policy or requests about the status and correctness of data you have provided to the Food Bank, please email

Changes to the Privacy Policy
We review our privacy practices from time to time, and these practices are subject to change. Any change will be effective immediately upon posting on our Website and by changing the effective date below. Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

EFFECTIVE DATE: July 25, 2013


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